Shipping policy

New Zealand

We aim to keep our shipping prices as low as possible,  our rates are all based on product weight, if you feel the displayed rate is too high please contact us and we can double check

We utilize multiple domestic courier providers including NZ Post, NZC, Post Haste and Aramex. 

Rural delivery- have maximum length of 1.5m,

We will typically send as signature not required (ATL) - Authority to leave. Should you require signature on delivery please communicate this on your order.

Maximum lengths including packaging

- NZ Post - including Rural 1.5 meters

- Aramex 2 meters

- NZC/ Post Haste 1.8 meters

For RURAL delivery the MAX length NZPOST will accept is 1.5m including packaging, Unfortunately there are no other options for rural as the rural network is operated solely by NZ Post.

If your address comes up as RURAL in our courier systems, we have no ability to change it. You can check your address here, https://www.addresscheck.co.nz/ 

International

Our international rates are preset high, this is due to the everchanging and volatility of the international shipping, we are after all just a small country at the bottom of the world.

For an accurate shipping cost please supply us with your full shipping address and we can provide options for you

United States, with the recent changes to import tarrifs, these now need to be pre-paid prior to goods arriving in the US, these charges will be passed on to you unfortunately they are not something we can absorb, you may receive an additional payment request from us before they are shipped,

Currently tarrifs from NZ to US are set at 15% however this is subject to change, for more information please see 

IEEPA Tariffs (Annex I).